Field Service Technician

Montreal, QC

  • 2021-10-25
  • Field Service Technician  
    Montreal, QC

    Lock Search Group is a national permanent placement recruiting firm and our client a leader in infection prevention and medical devices is currently looking for a Field Service Technician to join their dynamic team in Montreal. 

    The Field Service Technician will be responsible for performing preventive and corrective maintenance of the organization’s products in a safe and efficient manner. The ideal candidate can work independently and possesses strong technical, organizational, problem-solving, and troubleshooting skills. 

    General Responsibilities:
    • Drive Customer satisfaction through pro-active communication and commitment to resolving Customer’s issues/problems expediently.
    • Perform corrective maintenance including disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
    • Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
    • Ensure a positive Customer experience by providing timely performance, service calls, warranty calls, field upgrade programs, etc. 
    • Perform minor installations as required.
    • Establish and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
    • Increase company growth through identifying sales opportunities and recommending products/services to customers. 
    • Communicate leads to management and sales staff. 
    • Be a positive ambassador
    Qualifications:
    • High School Diploma or DEC with 2+ years’ relevant experience required. 
    • Bilingual French/ English
    • Valid driver’s license 
    • Ability to work flexible hours 
    • Excellent verbal and written communication skills 
    • Comfortable with physical working requirements 

    If you are interested in this opportunity, please submit your resume to Jean-François Sauvé using the “Apply” button. You can also submit your resume directly to Jean-François Sauvé at jfsauve@groupelock.com, indicating “Field Service Technician” in the title of the email.

    We thank all interested applicants, however only candidates chosen for an interview will be contacted.