Director of Communications

  • Director of Communications
    Vancouver, BC

    Making air travel an affordable option for millions and delivering consistently outstanding customer-focused service, is an integral part of the company. If you are a communications expert, strategic, dynamic, and creative professional ready to lead a growing team, we have a fantastic opportunity within the Airline industry.

    The Director of Communications will be responsible for building internal and external communications strategies, utilizing paid, earned, social and owned channels. In the role, reporting to the VP of Marketing & Communications, you will be managing all communications activities as it relates to public relations, marketing, corporate communications, thought leadership, and media relations. 

    • Strategize and manage long and short-term communications strategies including evaluating existing practices, identifying new opportunities, executing, and measuring impact, with a specific tactical plan. 
    • Develop narrative guides and key messages that can be refined for specific campaigns/activations and to aid executive leaders within the organization
    • Develop and manage relationships with a wide range of external and internal stakeholders 
    • Establish and build meaningful relationships with media, managing proactive and reactive media relations 
    • Coach and media train team members in preparation for media opportunities 
    • Lead proactive public relations plans that promote brand awareness, drive engagement and consumer behaviour, supporting marketing activations and brand partnerships
    • Lead corporate communications strategies to support thought leadership and corporate announcements, to build profile with key stakeholders. 
    • Identify and address highly sensitive media and communications issues, with reputation protection top of mind
    • Manage external agency partners in support of long and short-term communications strategies guiding alignment across partners
    • Build, expand and manage the in-house communications team to grow internal capabilities

    • 8+ years of experience in communications
    • Experience managing and coaching a team to foster growth, preferably experience in start-up or rapidly growing environments
    • Strategist with an exceptional understanding of communications channels and tools to build dynamic campaigns
    • Demonstrated leader who can quickly build trust as an advisor to senior leaders
    • Exceptional writer with an expertise for creative storytelling. A passion for writing effective and inspiring communication and attention to detail
    • Perfect spoken and written English and demonstrated care for grammar, spelling, and writing mechanics (French fluency is an asset, but not a requirement)
    • Ability to work collaboratively with a team as well as be self-sufficient
    • Experience managing agencies, with direct experience within an agency an additional benefit
    • The ability to create and inspire a vision, and to lead a team towards it
    • Demonstrate knowledge of employee responsibilities regarding safety and actively participate in the company’s Safety Management System (SMS) program

    We’re looking for an individual that thrives in a fast-paced entrepreneurial environment where being a business architect make you jump out of bed in the morning.  If this role has you leaning in, then don’t hesitate to apply today by clicking on the posting or reaching out to Ryan at:

    Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.

    We are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. Our policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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