Field Service Technician

  • 2022-06-22
  • Field Service Technician
    Halifax, NS
    Looking for an amazing opportunity to grow your career and work on a highly collaborative, industry leading team? This may be the role for you! Our client is a global leader in the safety supply industry serving both public and private entities. Lock Search Group has been tasked to find a Field Service Technician that will be based in Halifax, Nova Scotia. They’re looking for a technical specialist who is excited to move into the safety field or someone experienced in electronic instruments looking to shift towards a Global Leader.  
    The Field Service Technician will support the Lead Technician and act as a conduit between customers and operations. The position will split time between the local shop for maintenance work and onsite at customer branches repairing, upgrading, and testing equipment. This is an entry level position but a fantastic opportunity for a mechanically apt individual looking to grow their career.
    What you will be doing:
    • Perform preventive maintenance and upgrades
    • Diagnose trouble or defects, determine corrective action and repair 
    • Discuss and document problem with customer and/or office and advise of the best course of action
    • Advise on equipment required and time estimation for replacement parts following service visits
    • Maintain equipment as assigned within a given territory 
    • Provide installation and maintenance support 
    • Manage customer satisfaction by maintaining effective relationships and surpassing customer expectations. This will include face to face and professional correspondence over email
    The experience you bring: 
    • College Technical Diploma or equivalent combination of education and related practical experience 
    • Strong verbal and written communication skills
    • Ability to systematically identify and resolve technical problems (proven diagnostic skills)
    • Experience delivering high quality customer service to a broad range of clients
    • Valid drivers license in good standing
    • Self-motivated and calm under pressure 
    • Comfortable lifting equipment that can reach around 50 lbs
    Total rewards: 
    • Comfortable starting wage
    • Extended Benefits Package, RRSP Plan Program, differed revenue sharing (RRSP)
    • Opportunities for growth
    • Best in Class Training modules
    If you check all the boxes, apply today in confidence by directly emailing your resume to Courtnie Atkinson (Recruitment Consultant) at 

    Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.
    Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on clients’ needs and candidates’ goals. 
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