Specialty Health and Science Representative

  • Job Description:

    Responsible for driving the sales growth of promoted products within the rheumatology and gastroenterology portfolio in their approved indications. The incumbent is accountable for achieving or surpassing sales results aligned with the marketing strategies within their defined territory and respective regions. This will be done by influencing targeted Rheumatologists and Gastroenterologists along with allied healthcare professionals including nurses and pharmacists to ensure best patient care and management.


    • Delivering targeted and customer-focused calls live or virtually on Specialists, Nurses, Pharmacists, and other key local stakeholders in the teaching hospitals, targeted community hospitals, and community offices while developing and maintaining long-term relationships
    • Demonstrate excellence in using different technologies to meet customers virtually.
    • Developing and executing business plans which address the business priorities of the territory and aligned with marketing strategies
    • Maintaining an in-depth knowledge of the disease state and product that enables the Specialty Health and Science Representative (SHSR) to engage in meaningful dialogue, build credibility and add physician and patient value
    • Developing advocates and leveraging the cascade of influence to accelerate trial and adoption of products within the rheumatology and gastroenterology portfolio
    • Collaborate with cross functional team members at the field and regional level to build and execute an integrated business plan (e.g. Medical, Patient Support Program Managers) that supports the Inflammation and Immunology BU strategy and objectives
    • Leveraging resources with keys stakeholders (Field, Head Office-including cross Business Unit)
    • Provide regular reports on progression of activities and performance
    • Attending congresses including coordinating and executing educational programs
    • Identifying and handling adverse event and product complaint reports as per Corporate and Regulatory standard procedure


    • Possesses a university degree(s) in an appropriate discipline with successful pharmaceutical sales experience and a minimum of 5 years in the pharmaceutical industry
    • Biologics experience in the field of Rheumatology, Gastroenterology or Specialty experience will be an asset
    • Demonstrated ability to work effectively both independently & in a team environment, as well as with medical opinion leaders and multidisciplinary teams
    • Solutions-oriented with a constructive approach to overcome challenges
    • Excellent communication, project management, organizational and negotiation skills
    • Willingness to travel to support the brand/territory requirements and spend some evenings and weekends away to participate in scientific programs and congress
    • Experience in virtual engagement platforms such as Team, Zoom, Webex
    • Must have a valid driver’s license
    • Be fully vaccinated against COVID-19*