Account Manager - Veterinary Diagnostic Solutions
Fraser Valley, BC
Are you a Veterinary Technician looking to take your career beyond the clinic? This is an exciting opportunity for veterinary professionals who want to apply their technical expertise in an account management role. As an Account Manager, you’ll partner with roughly 80 existing customers to deliver best-in-class diagnostic solutions, drive utilization, and become a trusted resource in improving patient care.
This is a full-time, field-based role covering the Fraser Valley and the BC Interior. The ideal candidate is located in the Surrey, Abbotsford, or Chilliwack area.
What You’ll Do:
Territory Management & Customer Success
- Build and manage relationships with veterinary clinics through regular check-ins (on-site and remote).
- Deliver technical support, training, and education on diagnostic solutions.
- Upsell and cross-sell products, identify leads, and collaborate with the broader team to enhance customer experience.
Post-Sale Excellence & Onboarding
- Lead seamless installations and set-up of diagnostic devices, routers, network connections, and online platforms.
- Guide clinics through onboarding — from pre-installation to training and follow-up.
- Provide ongoing clinic education on usage, maintenance, and clinical benefits to ensure optimal application of solutions.
Territory & Resource Management
- Partner with business units to improve customer success and efficiency.
- Manage scheduling, travel, and territory budget.
- Keep accurate records of customer interactions and expenses.
What We’re Looking For:
- Veterinary Technician (RVT preferred) or other animal health professional eager to transition into sales/account management.
- Post-secondary education in biological sciences, business, or veterinary technology.
- Sales experience is an asset — but we’ll train the right candidate with a strong clinic background.
- Strong leadership, relationship-building, and communication skills.
- Ability to explain clinical and technical information in an approachable way.
- Comfortable with technology, connectivity, and medical devices.
- Understanding of veterinary hospital operations, lab workflows, and staff training.
What We Offer
- Competitive compensation package with performance incentives
- Company vehicle and gas (fully paid by the company)
- Health, dental, and vision benefits
- Pension/retirement plan contribution
- Personal spending account and employee assistance program
- Paid vacation, float, and volunteer days
- Short- and long-term disability insurance
Why This Role?
If you’ve ever thought, “I love veterinary medicine, but I’m ready for something new,” this is your chance. You’ll stay connected to the industry you love, apply your technical expertise daily, and step into the excitement of sales, account management, and territory growth.
Apply in confidence today using the “Apply” button for immediate consideration.
Thank you in advance for your interest. Only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.
Lock Search Group is a National Executive Recruitment firm with offices coast-to-coast, a staff of more than 25 Consultants and Associates, and expertise in four core practice areas. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on client needs and candidate goals.
Follow us on LinkedIn!